Scripting interactions is the quickest way to make sure everyone on a team gets on the same page about how to deal with common issues. That’s why large tech companies like Microsoft use scripts to standardize the support they offer customers, and non-profit organizations use scripts to train fundraising phone bankers. You might feel at a […]
![What I've learned... and what's next. [Image: a candle in the dark. Photo credit: Jared Wright.]](https://mackenzian.com/wp-content/uploads/2015/12/Learning_KM.jpg)
Happy New Year (Farewell, 2015)
My last subscribers-only newsletter for 2015 is in Mailchimp’s publication queue right now. I’ve shared some of my lessons-learned from the year that’s past and I’m wishing all my readers and subscribers a new year of hope, expansion, and growth. If you’d like more contact from me through the year that’s just around the corner, please opt in so we can stay connected. […]
Blessed are the Mistaken: Unlearning the Fear of Error
This post is part of the #RIPGC Synchroblog for Great Disappointment Day, 2015. “From error to error one discovers the entire truth.” —Sigmund Freud One of my favorite TED presentations comes from journalist and researcher Kathryn Schulz. Her talk, “On Being Wrong,” starts with uncomfortable, knowing grimaces and chuckles from audience members remembering—or so they think—how […]
From Jobs to Dreams
August 28 marked the 52nd anniversary of the 1963 March on Washington for Jobs and Freedom. Each time the anniversary rolls around, I notice how little we collectively remember the specific, concrete ideas about education, employment, housing, voting, and public accommodations (the right to be served without discrimination in public businesses and government services) […]
Drop Respectability. Assert Dignity.
Inspired by Frank Cottrell Boyce’s play God On Trial, religious explanations for genocide, and a vision of abundant life. Does it say [in your covenant] ‘Every once in a while, all bets are off, and I’ll—I’ll flood the place?’ —Moche, God On Trial God on Trial puts flesh and faces on the old story that Auschwitz prisoners charged God […]
Reaching for the Church
Two days have passed since the 2015 General Conference delegation denied GC divisions the option of ordination without regard to gender. I tuned into the pre-vote discussion through the Hope Channel live stream and Twitter, and was stunned by how disconnected many questions and comments were from the nearly two-year Theology of Ordination Study Committee process. It […]
